Incident Reporting and Root Cause Analysis System

Incidents can happen anywhere. Whether it is a fire incident, a theft, a road accident, an environmental hazard, a security breach or any other, if we can get to its root cause, we surely can eliminate its recurrence.









What is
Incident Board?

Incident Board is a powerful, state of the art software system where one can log incidents, analyse them and take appropriate measures to make sure that they do not happen again.

Comes with
powerful reporting

Incident Board not only has an in-depth dashboard for a quick overview regarding the incidents in an environment, it also has an extremely powerful reporting module to drill down to the root cause.



Incident Board is available in Lite, Pro and Enterprise versions.

Features Lite
Browser based application. Yes Yes Yes
Only one server installation required, no
separate client installation needed.
Yes Yes Yes
Runs over local network or Internet. Yes Yes Yes
Email notifications on incident logging. Yes Yes Yes
In-depth dashboard. Yes Yes Yes
Incident trend. Yes Yes Yes
Advanced search capability. Yes Yes Yes
Drill-down capability. Yes Yes Yes
Root cause analysis. Yes Yes Yes
Artificially intelligent warning system. Yes Yes Yes
Data filtering based on place, incident
type, nature, responsibility and cause.
Yes Yes Yes
Customisable incident types, users, locations,
incident natures and incident causes.
Yes Yes Yes
Find the top employees or contractors involved in incidents. Yes Yes Yes
View estimated financial loss. Yes Yes Yes
View estimates man-hour loss. Yes Yes Yes
Generate tabular reports. Yes Yes Yes
Download incidents summary report in text format. Yes Yes Yes
Download root cause analysis report in text format. Yes Yes Yes
Reporting period customisation. Yes Yes Yes
Violations register. Yes Yes Yes
Theme customisation. Yes Yes Yes
Maximum users allowed. 5 Unlimited Unlimited
Link user to incident type. No Yes Yes
Mobile application. No Yes Yes
Google maps integration. No Yes Yes
IoT devices integration. No Yes Yes
Multiple location/premises management. No No Yes
Link user to location/premises. No No Yes

Available Reports

Total Incidents Incident Trend Incidents by Type, like Fire, Security, Environment, etc.
Incidents by Nature, like Fatality, Accident, Near Miss, etc. Incidents by Location Incidents by Responsibility, like employee or contractor involved
Incidents by Injury Severity Incidents by Asset Loss Incidents by Environment Loss
Incidents by Reputation Loss Incidents by Month Incidents by Date
Incidents by Weekday Incidents by Hour Man-hour and Financial Loss
Incidents Summary Report in Text Format Root Cause Analysis Report in Text Format Violations by Person and by Location

Ideal Applications

Industrial Fire and Safety
Drill down to causes like loose wiring, overheating, gas leakage, chemical spills, etc.
Fire Departments
Log incidents and get to the root cause of fires to make the community safe.
Police Departments
Find out the causes of thefts, robberies, murders, kidnapping and more.
Find what leads to medical problems and emergencies.
Safety, security, fire, customer dissatisfaction can be logged for analysis.
Analyse security, fire safety, terrorism, drug trafficking, weapons, flight delays and more.
Analyse breaches, trespassing, threats, terror attacks, weapon possession and more.
Quality Control
Log rejections and drill down to the root cause of unacceptable quality.
Breakdowns, loose fittings, leakages, short circuits, malfunctions and more can logged and analysed.
Drill down to causes of spills, contamination, pollution, ozone damage and more.
Rescue and Emergency Services
Analyse in detail road accidents, building collapses, medical emergencies, suicides, etc.
Educational Institutes
Log and analyse cases like behaviours, violence, racism, abuse, injuries, drugs, weapons and more.
Find causes of fires, derailments, level crossings, delays or record security incidents.
Human Resource
Analyse issues like harassment, attitude, performance, work relations, discrimination, etc.
Coast Guard and Border Security
Track incidents like border crossing, cross-border firing and more.

The use of Incident Board software system is limited only to one's imagination.

Download PDF Brochure



Frequently Asked Questions

Does it require installation on every system?
No, it is a browser based application. Only one server installation is required, no client side installation is required.
Can I run it over the Internet?
Yes, you can run it over the Internet.
Which programming language has it been developed in?
The system has been developed using PHP as the server side programming language. HTML and JavaScript/JQuery has been used for front-end development.
Which database does it use?
The system runs on MySQL 5.7+ or MariaDB 10.2+.
What if I do not want to install the system in my environment?
If you do not want to install the system in your environment, you can run it as a cloud based application on our hosting servers.
What is the minimum system requirement?

If you want to run the system using our cloud, you do not have to worry about hardware, you just need Internet connectivity.

If you want to run the system in your own environment, you need something near to the specifications mentioned below.

- Windows or Ubuntu Linux OS, installed with Apache, PHP 7+ and Maria DB 10.2
- 4 GB RAM
5 GB Disk Space
- Internet access required for Google Maps and Mobile App integration
Port 80 or any other port to be accessed through
- web browser to be enabled
- SMTP port to be enabled

Can I customise the incident reporting form to my requirement?
Yes, you can.
Does it require installation on every system?
Yes, you can.
Can I get my company's logo added to the reports?
Yes, you can.
Can I integrate with any other software system being run in my company, like SAP?
The integration is possible and you may or may not be charged extra for this integration, depending on the requirement. If such an integration is required, the development or maintenance team of the other software will need to work with us.
How secure is my data?

If the system is installed in your environment, the data is in your possession and will be secured and backed up according to your policies.

In case the system is run from our cloud, we have a daily backup routine of the data. In addition to this, your data will not be shared with any of our other customers.

If I host on your cloud, where is the hosting company and where are the servers?
Our hosting company is based in USA and we host the application on servers in Germany for a better speed.
What does the annual renewal cost include?
Annual renewal includes updates to the system and remote maintenance. This does not include any version upgrade. Hosting cost is also included if the system is running from our cloud.
What happens if I do not renew or miss to renew when the system is running in my environment?
You can still add incidents but you will not be able to generate any reports. Once the annual renewal is activated, reports will also become accessible.
For which OS the mobile app is available?
Mobile app is available for Android only.
Can I access the system from a mobile phone?
Since it is a browser based system, you can surely access it from a mobile phone using your phone's browser. You just need the appropriate connectivity to the application.


Incident Board QR Code

Contact Us

(0347) 7 SULATA (785282)

(042) 3512 3195 ~ 96

Incident Board is a product of Sulata iSoft.

Sulata iSoft

Haseen Habib HQ,
123/3 Quaid-e-Azam Industrial Estate,
Lahore 54770, Pakistan. -